Frequently Asked Questions

Everything you need to know about using MAJESTICALLY ACTIVE TELECOM.

How long does it take to get my document?
Most affidavits and publications are ready within 24-72 hours of payment, depending on the service. CAC-related services can take longer since they depend on the Corporate Affairs Commission's own processing time. You can always check the exact processing time on the Pricing page or your application's timeline in your dashboard.
How do I pay for a service?
Once you submit an application, you'll be taken to a secure payment step. You can pay directly or fund your in-app wallet and pay from there for future applications.
How will I receive my completed document?
Completed documents are uploaded directly to your application in your customer dashboard, and you'll get a notification when they're ready. You can download them any time from there.
Can I track the status of my application?
Yes. Every application has a live status and a timeline showing each step, from submission to payment to delivery, visible from your dashboard at any time.
What if there's an issue with my document?
Reach out through the Contact page or from your dashboard and our support team will help sort it out.
Is my personal information secure?
Yes. Access to your documents and data is restricted to authorized staff handling your application, and all data is stored securely. See our Privacy Policy for details.
Do I need an account to use your services?
Yes, a free account lets you submit applications, track progress, and securely receive your completed documents.

Still have questions?

We're happy to help with anything not covered here.

Contact Us